Service Advisor - Hertfordshire - ATR_35002

Exciting Opportunity: Join Our Client's Team!
Our client are seeking enthusiastic individuals to join their dynamic team. With a rich history, they remain family-owned and committed to their core values. If you're ready to embark on this exciting journey, we encourage you to apply below.

Role Overview:
As a Service Advisor, you will be the first point of contact for customers, handling enquiries both over the phone and in person. Your primary goal will be to convert these enquiries into confirmed bookings, thereby maximizing service sales and profitability. This role is pivotal in delivering an exceptional customer service experience, ensuring customer satisfaction and fostering loyalty.

Key Responsibilities:

• Manage customer enquiries and convert them into firm bookings.
• Promote and sell core, value-added, and incremental products.
• Deliver outstanding customer service to ensure repeat business and customer loyalty.

Ideal Candidate Profile:
Our client is looking for a Service Advisor who thrives in a customer-focused, innovative, and results-oriented environment. The ideal candidate will:

• Lead by example, maintaining high standards of customer service.
• Stay composed and professional in challenging situations.
• Approach tasks logically and methodically, while bringing energy and charisma to the role.

Qualifications and Skills:
To excel in this role, you should have:

• At least 1 year of customer-facing experience in the automotive industry (or a similar field).
• Excellent communication skills and a strong understanding of how to deliver an exceptional customer experience.
• A valid UK Driving Licence.

Why Join Us?
If you are passionate about the automotive industry and eager to grow your career within a vibrant and forward-thinking company, we want to hear from you. Submit your CV for immediate consideration and take the first step towards an exciting new chapter in your career!