Service Advisor - Northamptonshire - ATR_33515

Autotech Recruit are recruiting a Service Advisor for our hugely successful client based in Northampton!

As our client are currently going through major developments at their site, they have an excellent opportunity available for a motivated Service Advisor to join their team.

Key Responsibilities:

-You will provide outstanding customer care and be the vital link between our customers and the workshop.

-You will inform and consult on vehicle servicing and keep the customer up to date at every stage whilst answering any questions or queries they may have.

-You will also liaise with technicians/workshop control about vehicle statuses and ensure that vehicles will be ready on time.

- You will also have the ability to give the best advice on our products and services to our customers.

This is a challenging role where customer care always comes first, you'll take the time to talk to people, build a genuine rapport and identify exactly what our customers want and need.
Our clients Service Advisor's work a variety of flexible patterns which can typically include weekends to ensure we provide their customers with the highest levels of Service.

About you:

Training is provided through their dedicated in-house Development team so you do not need previous experience-although it is a benefit.

You will have excellent organisational and administrative skills along with good attention to detail. A strong customer service background would be beneficial as you will be delivering high levels of customer satisfaction in a very busy and demanding environment. Working knowledge of Kerridge would be advantageous, but not essential.

Rewards:

Join our client in their mission in delivering outstanding automotive service and you could benefit from on-target earnings of £33,800 per annum (dependant on experience), your birthday off, 30 days holiday, inclusive of bank holidays rising to 32 with service, paid time off to volunteer, life insurance, a cycle to work scheme and much more.