Technician - Nottinghamshire - ATR_30836

Technician

JOB DETAILS

Technician

LOCATION // Nottingham

COUNTY // Nottinghamshire

JOB REF // ATR_30836

rate // Up to £30000 per annum

TYPE // Permanent

We are currently recruiting a Remote Automotive Diagnostic Technician on behalf of a well-established client on a permanent basis.

Our client is a family-owned business who provide an automotive remote diagnostic & programming service to a customer base that stretches throughout Europe. They are looking to recruit an enthusiastic candidate who is willing to learn and hungry to impress. The ideal individual would possess a range of transferable skills for this customer service role.

Location: Nottingham / work towards Hybrid after initial period of integration
Job Type: Full-Time 42.5 hours or 37.5 Hours Mon - Friday, no weekend or BH work required.
Salary Expectation - from min £30,000+ depending on experience/qualifications

Job Description:
Our client is looking for a talented and highly skilled Remote Automotive Diagnostic Technician to leverage their diagnostics platform for fault finding, repair advice, key programming, and module coding. This role involves diagnosing and resolving automotive issues remotely across a variety of vehicles while providing expert support and guidance to onsite technicians.

Key Responsibilities:
• Diagnose and troubleshoot vehicle issues using diagnostic tools through their remote diagnostic portal.
• Provide technical support and repair advice to customers and their technicians via chat, mail, or phone.
• Interpret diagnostic codes and data and recommend corrective actions to ensure a fix on the first contact.
• Maintain equipment and software updates, and continuously learn new techniques and tools.
• Work collaboratively with team members, sharing insights and best practices.
• Maintain accurate records of diagnostic procedures and outcomes.
• Ensure high levels of customer satisfaction through excellent service quality.

Requirements:
• Proven experience as an auto mechanic, preferably experienced in JLR, PSA, or Ford brands. But all experienced welcome to apply.
• NVQ Level 3, City & Guilds qualification, or equivalent highly preferred.
• Excellent knowledge of mechanical, electronics, and electrical components of vehicles.
• Proficient in using automotive diagnostic software and equipment.
• Strong problem-solving skills, attention to detail, and excellent communication skills.
• Ability to work independently and as a real team player with a solution-oriented approach.

Benefits:
• Hybrid Working Model (Office & Home) - Probation period would be office based for training before offer of hybrid.
• Monday to Friday, 8:15 am - 5:15 pm with occasional extended hours
• 30 Days Holiday including Bank Holidays (increasing with length of service)
• Competitive salary based on experience with excellent employment conditions.
• Opportunities for professional development and certifications
• Supportive and innovative work environment

This role would suit a Master Technician, preferably within a prestige dealer. You will be required to carry out in depth diagnosis, module programming, key programming and be aware of latest procedures as well as being passionate about future technology.

If you are interested in this vacancy or would like more details, please apply via the website or call the Autotech Recruit Team on 01234 240 503.

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