Service Advisor - North West London - ATR_30142

Autotech are seeking to appoint a Service Advisor to join their hugely successful client at their Kentish Town site .

Our client are looking for enthusiastic individuals who are excited to join their ever-growing automotive family. They are looking for someone to match their passion about cars and they would love to welcome you to their team where you will be welcomed into a friendly team and be part of their exciting journey as well as being enrolled on their aftersales academy.

Main responsibilities:

Meeting and greeting customers in a friendly and courteous manner throughout the day.

Booking vehicles into the technical workshop.

Liaising with the technical workshop to keep track of the vehicles' progress and ensuring the vehicle is ready at the promised time.

Providing exceptional customer service, including establishing customers onward travel arrangements, updating customers whilst their car is in our workshop, handing over vehicles after service work and maintaining ongoing relationships with your customers.

Maintaining thorough product knowledge and updating your knowledge through manufacturer led training.

Adopting a sales approach regarding upsell.

Maintaining good housekeeping standards and orderly administration of your work.

What our client are looking for?

If you think you've got what it takes and meet the criteria below, then please apply!

Full UK driving licence
Motor Industry experience
Happy to work independently and as part of a team
Ability to work to timescales effectively, with a keen eye for detail

Why join our client?

There are many great reason, including the following industry-leading benefits package:

Competitive salary with uncapped earning potential up to £35,000 OTE
Enrolled on their Aftersales academy
Accelerated training pathways and manufacturer training
State of the art facilities with modern automotive technology
Part time and term time flexible working available
Family friendly benefits such as enhanced Paternity & Maternity leave
Long Service holiday rewards that increase with your length of service
Paid day off for your birthday
Plus, much more!!

Our clients Values:

They pride themselves on fuve core values-
Respect, Integrity, Transparency, Teamwork, Professionalism

These are the principles that every member of the team lives by, whether that be business functions, customer interactions, how they interact with the local community and even how they view each other in the team.

Our client are part of a well-established and growing within the UK, with a wide representation of brands across America too. They primarily operate in the East and South East of England, representing brands across a range of dealerships and employing over 3,000 colleagues that are dedicated to providing exceptional customer service.

They recognise that a successful business is built around the quality and contentment of its people. As such, they are committed to providing fantastic career opportunities, state of the art resources, comprehensive training, competitive earnings packages and a wide variety of benefits and provisions to ensure our teams receive the utmost support, both professionally and personally.