WE ARE WAIVING OUR PERMANENT RECRUITMENT FEES FROM 1ST JULY TO 30TH SEPTEMBER 2020! READ MORE

WE ARE WAIVING OUR PERMANENT RECRUITMENT FEES FROM 1ST JULY TO 30TH SEPTEMBER 2020! READ MORE

Technical Support Specialist - Northamptonshire - ATR_10291

Technical Support Specialist

JOB DETAILS

Technical Support Specialist

LOCATION // Corby

COUNTY // Northamptonshire

JOB REF // ATR_10291

rate // £22,500 - £27,500 per annum

TYPE // Permanent

Our client is on a mission is to transform the way people buy used cars and make buying a car no different to buying any other product online today. Founded in 2018, they are one of the UK's biggest online used car sites.

This fantastic team are currently looking for a Technical Support Specialist to join them at their site in Corby.

Your mechanical expertise, excellent communication skills and the ability to develop influential stakeholder relationships you will play an important role in delivering exceptional customer experiences whilst optimising commercial outcomes and operational efficiency.

In return for your skills, enthusiasm and commitment you'll have the opportunity to work at one of the UK's most exciting start-ups, helping us to delight customers every single day in a job that's full of energy and purpose.

What you'll be doing:
Ensure the right first-time repair methodology is applied to mechanical failures in pre/post sale vehicles
Actively manage the cost of any pre/post sale repair through benchmarking & negotiation
Develop strong relationships with the supply chain to actively manage SLA performance & downtime
Build strong relationships with key internal stakeholders, specifically Customer Services & Logistics
Work cross functionally to develop processes that will improve customer experience and reduce post sale rectification activities

Skills and Experience Required:
Experienced technician who has worked across a number of OEM brands
Highly customer focussed
Organised & structured to be able to plan the working day and reprioritise and work under pressure in a fast moving, ever-changing environment
Great communication skills, both written & oral. Able to engage and influence.
Flexibility to work various hours on shift rota basis, including weekends and evenings

The benefits:
Our client offers a salary up to £27,500 (depending on experience) with a range of benefits including 25 days holiday, healthcare, pension, staff discount, bike-to-work, Season Ticket Loan, Birthday day off, free breakfast and snacks, fresh fruit, training and development opportunities. All employees are also eligible for participation in the company's share issue scheme.

APPLY NOW FOR JOB ATR_10291

TALK TO AUTOTECH RECRUiT ABOUT THIS JOB

HAVE YOU GOT A QUESTION? SPEAK TO US TODAY

We are here to help, speak to the team today about this role.

Scroll to Top