Article by James Mackay, Autotech Recruit & Charlotte Hampson, Halfords
Unfilled roles present significant risks for businesses across the automotive sector. A deepening skills shortage, combined with ongoing recruitment challenges, has many companies battling to keep operations running smoothly. Whether it’s a national fast-fit chain with a dedicated HR department or an independent garage juggling day-to-day operations and hiring responsibilities, the pressure is mounting.

Putting it into context, an empty workshop ramp isn’t just idle space; it’s an expensive problem. With the potential to cost up to £1,000 a day in lost revenue, prolonged vacancies can significantly affect a business’s bottom line. Hiring for permanent positions can take up to 44 days on average in the UK. For businesses in the automotive sector, where finding candidates with specialised skills can take even longer, these delays could be crippling.
While the ultimate goal for most businesses is to recruit and retain talented, permanent employees, relying solely on this approach during times of acute demand can be detrimental. This is where contractors become an essential part of the solution, filling critical gaps and providing the flexibility to maintain operations without long-term commitments.
Contractors Help Keep Operations Flowing
Every single day that a workshop ramp remains empty it directly affects revenue, existing staff, productivity bonuses and morale, and customer satisfaction. This is when temporary vehicle technicians and MOT testers can step in almost immediately to ensure business continuity. Their ability to hit the ground running offers a bridging solution, allowing businesses to keep operations steady while continuing the search for permanent staff.
Charlotte Hampson, Garages Agency Manager for Halfords, underscores this point by showcasing how contractors play a critical role in her company’s ability to maintain productivity.
With over 560 garages across the UK in the Halfords network, including National Tyres and Autocentres, the pressure of consistent staffing is unrelenting. She explains, [...]