Service Manager – Car Dealership (Tewkesbury) £60,000 OTE
Full-time | Permanent
Recruiting on behalf of: Autotech Recruit
Contact: George Woodham
About the Role
Autotech Recruit is excited to be supporting a well-established, high-performing car dealership in Tewkesbury in their search for an experienced Service Manager. This is a fantastic opportunity for a motivated automotive professional to take ownership of a busy service department and drive performance, customer satisfaction, and team development.
Key Responsibilities
- Lead and manage the day-to-day operations of the Service Department
- Ensure exceptional customer service through clear communication and high standards
- Achieve financial targets including labour sales, upsell, and department profitability
- Oversee workshop efficiency, productivity, and quality control
- Manage, mentor, and develop a team of Service Advisors and Technicians
- Handle customer escalations professionally and proactively
- Ensure compliance with all dealership and manufacturer standards
- Monitor KPI performance and implement improvements where needed
About You We’re looking for someone who is:
- An experienced Service Manager or Assistant Service Manager within a franchised dealership
- Confident leading a team in a fast-paced automotive environment
- Driven by customer satisfaction and operational excellence
- Commercially minded with strong understanding of departmental KPIs
- Organised, proactive, and able to make effective decisions under pressure
What’s on Offer
- £60,000 On-Target Earnings
- A supportive, customer-focused dealership environment
- Clear opportunities for progression within a growing group
- The ability to make a real impact on staff performance and customer experience
Location Tewkesbury (commutable from Cheltenham, Gloucester, Worcester, Evesham, Hereford and surrounding areas)
How to Apply To express your interest, please contact George Woodham at Autotech Recruit:
george.woodham@autotechrecruit.co.uk
01234 240503
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