Diagnostic Technician
Location: Poole
Salary: £37,000 – £52,000 OTE + Uncapped Bonus
An exciting opportunity has arisen for an experienced Diagnostic Technician to join a well-established automotive retailer with a strong reputation for customer service, employee development, and long-term career progression.
This role would suit a skilled technician with excellent fault-finding abilities who is looking to work within a modern workshop environment supported by manufacturer training and industry-leading equipment.
What’s on Offer?
- Competitive basic salary with uncapped bonus potential
- OTE of up to £52,000
- Manufacturer training and ongoing development opportunities
- 30 days annual leave including bank holidays
- Additional holiday entitlement linked to length of service
- Birthday day off
- Company pension scheme
- Life assurance cover
- Employee Assistance Programme
- Staff discounts on servicing, MOTs and parts
- Referral bonus schemes
- Tool insurance (role dependent)
- Genuine opportunities for career progression
The Role
As a Diagnostic Technician, you will play a key role in identifying and resolving complex vehicle faults while maintaining high standards of workmanship and customer satisfaction.
Key responsibilities include:
- Carrying out routine servicing and maintenance to manufacturer standards
- Diagnosing mechanical, electrical and electronic vehicle faults
- Performing repairs, including MOT-related work where required
- Conducting air conditioning servicing and repairs
- Producing accurate diagnostic reports and repair recommendations
- Ordering required parts and assisting with repair estimates
- Maintaining a clean, safe and organised workshop environment
- Liaising with service advisors and customers regarding vehicle progress where appropriate
- Working efficiently to maximise workshop productivity and utilisation
About You
The successful candidate will ideally possess:
- NVQ Level 3, City & Guilds, BTEC or equivalent automotive qualification
- Previous experience as a Diagnostic Technician within a dealership or professional workshop environment
- Advanced fault-finding and diagnostic skills
- Strong knowledge of modern vehicle electrical systems
- Excellent organisational and time management abilities
- A positive team-oriented approach
- Commitment to delivering exceptional customer service
- A full UK driving licence
Working Hours
- Monday to Friday: 4-day working week pattern with one weekday off (10-hour shifts)
- Saturday mornings on a 1-in-4 rota basis
Apply Now
If you’re an experienced Diagnostic Technician looking for a new challenge with excellent earning potential, ongoing manufacturer training, and a supportive team environment, we’d like to hear from you.
AP1