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OUR BRAND NEW ELECTRIC/HYBRID TRAINING SUITE IS NOW OPEN READ MORE

WORKSHOP MANAGEMENT AND CONTROL

HELP IMPROVE THE PROFITABILITY OF THE WORKSHOP

Workshop Management and Control

WORKSHOP MANAGEMENT AND CONTROL

£499+ VAT*

The course has been designed specifically to meet the needs of the professional Garage who are happy to explore business change, grow and increase profit. The course will help you discuss and understand the Workshop Management role, the key aspects required to manage the workshop effectively and understand actions that can be taken to improve, sales, profit and customer satisfaction.

*Existing Autotech Recruit contractors are eligible for a discounted training course rate

COURSE OBJECTIVES

On completion of the Workshop Management and Control course your will be able to:

  • Recognise what the Workshop Management role entails
  • Understand the key aspects required to manage the workshop effectively
  • Understand actions that can be taken to improve sales, profit and customer satisfaction

Course Content

Day 1

  • How does a business survive
  • KPIs
  • Workshop efficiency
  • Workshop loading and control
  • Managing repeat repairs

Day 2

  • Delivering customer satisfaction
  • Upselling the right way
  • VHC and its use - SAFE application
  • MOT data
  • Teamwork and communication
  • Coaching
  • Customer retention

WHO IS THIS COURSE FOR?

This course is for anyone with a role in managing an automotive workshop.

What are the course pre-requisites?

There are no pre-requisites to attend this course

COURSE DETAILS

DURATION: 2 days
LOCATION: Milton Keynes
AWARDING BODY: N/A
DELIVERY METHOD: Classroom
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WORKSHOP MANAGEMENT & CONTROL TRAINING DATES

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20 - 21 Jul 2021
Workshop Management and Control
Milton Keynes
£499 +VAT
Workshop Management and Control
20 - 21 Jul 2021 // Milton Keynes // 2 days // £499+VAT

SPEAK To OUR SPECIALIST TEAM

ON-SITE TRAINING - WE COME TO YOU

We are able to bring our training team to your workshop to deliver exactly the same training experience but with the added convenience of being at your site.

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