Warranty Claims Engineer - Greater London - J29265

Job Details

  • Managerial
  • Greater London
  • Posted 2 weeks ago
Job Title: Warranty Claims Engineer
Region: Greater London
Town: Croydon
Salary: £25000 - £28000 per annum
Job Type: Permanent
Job Reference: J29265

Details

We are looking for an experienced Warranty Claims Engineer to provide a professional, efficient and proactive warranty claims service for our client, based in Croydon.

Responsibilities and duties

– Handle all calls in a polite, efficient and proactive manner
– Ensure that MB and Smart retailers are adhering to warranty claims procedures and authority limits
– Electronic filing of warranty claims and supporting documentation
– Reply to all correspondence within defined time scales
– Ensure claim payments are made within department time scales
– To assist field based auditor with any claims queries and relevant documents

Knowledge/experience/qualifications required for this role
– City and Guilds Motor Vehicle Technician or equivalent
– Thorough knowledge of motor vehicle warranty and sound technical knowledge
– Commercial focus and practical working knowledge of MS packages
– Excellent telephone manner and written correspondence
– Team player with strong administration skills, who can communicate with dealers, clients and customers
– Previous automotive knowledge and experience of working within a warranty department, dealership experience or front of house essential
– A clean, full UK driving license

Why should you consider applying for this job?
Pay: £25K – £28K per annum (depending on experience)
Hours: 37.5 hours a week Monday Friday 9.00am 5.30pm
Company Pension

Our Client, who is based in Croydon, is looking for an experienced Warranty Claims Engineer to provide a professional, efficient and proactive warranty claims service, reflecting the brand values of Mercedes-Benz and SMART clients.

If you are interested in this job, please email your CV directly to lee.parrautotechrecruit.co.uk

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October 5th, 2018|